Patient Care Coordinator

Patient Care Coordinator 

About Us

We are a thriving dental practice committed to providing top-notch dental care to our community. With state-of-the-art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive dental services with a personal touch. Our team shares a common goal of excellence in dentistry and compassionate patient care.

What We Offer

• Competitive compensation package
• Supportive work environment with modern facilities and advanced technology
• Opportunities for mentorship and career growth
• A diverse patient population and rewarding clinical experiences

Responsibilities

Patient Interaction

• Greet and engage patients with respect and a smile
• Communicate with patients about their status and condition via email, phone, text, and face-to-face conversations
• Schedule patient visits and answer questions, including billing and preparation

Administrative

• Use multiple computer programs to manage data and chart tasks related to patient information
• Maintain and update patient accounts with contact, insurance, and financial information in a confidential manner
• Maintain a clean, sterile, and patient-centric working environment

Compliance

• Maintain strict compliance with state, federal, and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook)

Requirements

• 1+ years of practical experience, dental front desk experience and dental insurance verification experience
• Detail-oriented and comfortable working in a fast-paced office environment
• Commitment to punctuality and reliable attendance
• Ability to act with integrity, professionalism, and confidentiality
• Desire and ability to learn new skills; strong team player
• Exceptional written and verbal communication skills
• Strong interpersonal skills and desire for professional growth
• Organized, with solid knowledge of dentistry and dental terminology
• Bilingual - English/Spanish required