Scheduling Coordinator

Orthodontic Scheduling Coordinator 

Pay: $35+/hour, based on experience
Benefits: Generous benefits package, 401(k) with matching, and company holidays

About Us

Berkeley Orthodontics is a thriving practice committed to providing top-notch orthodontic care to our community. With state-of-the-art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive services with a personal touch. Our team shares a common goal of excellence in dentistry and compassionate patient care.

We offer long-term employment — several of our staff members have been with us for 20+ years. They come for the job but stay for the office culture. We are family here!

What We Offer

• Competitive compensation package
• Supportive work environment with modern facilities and advanced technology
• Opportunities for mentorship and career growth
• A diverse patient population and rewarding clinical experiences
• Generous benefits package, 401(k) with matching, and company holidays
• Long-term career stability in a close-knit team culture

Responsibilities

Scheduling & Front Office

• Greet and engage patients with respect and a smile
• Provide excellent customer service and address scheduling-related inquiries or concerns
• Update, maintain, and coordinate the scheduling system and patient records for multiple providers
• Answer scheduling queries via email and phone
• Confirm appointments and obtain patient consents
• Send appointment reminders to patients
• Reschedule appointments when necessary
• Collaborate with team members to optimize scheduling processes and improve efficiency
• Perform other administrative tasks as required

Clinical Support

• Take X-rays and assist in the back as needed
• Maintain a clean, sterile, and patient-centric working environment

Compliance

• Maintain strict compliance with state, federal, and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook)

Requirements

• Proficiency in scheduling software and basic computer skills
• Detail-oriented and comfortable working in a fast-paced office environment
• Commitment to punctuality and reliable attendance
• Ability to act with integrity, professionalism, and confidentiality
• Desire and ability to learn new skills; strong team player
• Exceptional written and verbal communication skills
• Strong interpersonal skills and desire for professional growth
• Organized, with solid knowledge of dentistry and dental terminology
• X-Ray Certification:  This is a great opportunity for an RDA looking to move over to the front office