Billing Coordinator

Billing Coordinator – Pediatric Dental Office

Location: Chino, CA (in-office position — remote work not available)
Pay: $20.00/hour or more, based on experience

About Us

We are a thriving pediatric dental practice committed to providing top-notch dental care to our community. With state-of-the-art facilities and a focus on patient comfort and satisfaction, we pride ourselves on delivering comprehensive dental services with a personal touch. Our team shares a common goal of excellence in dentistry and compassionate patient care.

What We Offer

• Competitive compensation package
• Supportive work environment with modern facilities and advanced technology
• Opportunities for mentorship and career growth
• A diverse patient population and rewarding clinical experiences

Responsibilities

Patient Interaction

• Greet and engage patients with respect and a smile
• Maintain a clean, sterile, and patient-centric working environment

Billing & Insurance

• Proficiency in dental practice management software
• Post patient and insurance payments accurately
• Apply required adjustments on insurance payments
• Maintain accurate notations on patient accounts
• Work AR reports diligently and routinely
• Ensure timely filing of all claims
• Provide documentation requested by insurance companies for claim payment
• Handle accurate billing and statement queueing for unpaid balances; complete collections process when necessary
• Utilize payor websites
• Send corrected insurance claims and process refunds when necessary
• Review insurance denials and actively work accounts for payment
• Reconcile monthly bank deposit spreadsheet

Compliance

• Maintain strict compliance with state, federal, and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook)

Requirements

• 1+ years of practical experience, including medical or dental insurance/billing
• Strong understanding of CDT codes and EOBs for dental insurance
• Exceptional written and verbal communication skills
• Strong interpersonal skills and desire for professional growth
• Organized, with solid knowledge of dentistry and dental terminology